West Lakes Boat Mart Service

DONT BUY from them or service with them. They want to sell you a boat and never have you back. Service dept is the WORST. They have the wrong number posted on the internet. Have for years and they are fully aware. When I finally got a hold of them, they outright refused to service our boat saying (very rudely) they don’t have time ALL WINTER to be even look at it because they will be winterizing all that time. Too much “winterizing” to do maintenance. Which smells like bs - they’ll still be winterizing in February, huh Dave then actually said “I dont have time to be messing with 20 year old boats!” (It’s not and I reminded him of that). This boat has fewer than 800 hours since it was purchased from them brand new and they refuse to even look at it. Either bc they know it’s a defective product or they’re just plain lazy. His abrupt response to my objection over the age was no more professional than the previous comment. It occurred to me mid conversation that they don’t want business. They’ve been dog water ever since we bought our boat from them - there will not be another. God, I wish we could get a real Marina around here. Go ahead and risk it. See what happens when you buy from them!

My wife and I had a wonderful experiance here. Our salesmans name was Dan. I would highly recommend West Lakes to any of my friends or family. Their inside showroom is very large and the selection is great.

I love this place I purchased my boat here used many years ago. And since then, They have maintained my boat. Putting it in the water in the Spring, taking it out in the fall. It's a great service. I even purchased a new motor for my boat. Through them, they deserve my business for all the kind things they've done. Every Spring my boat is deliver. I see them coming, I wave and off. They go super kind hard-working business. I love to support. Family owned businesses. And this one has been around for years.

Love this place. Gr8 service and sales people. Highly recommend ?.

Said the was booked for next two months, said that they did not think they could get parts for my motor as it is older. Said that they are going to not take repairs on older motors. I tried to explain that no parts may be required that it was likely an adjustment that needed to be made. They did not look at it or ask any details. I took boat home, spent the day taking apart & figuring out what was wrong. fixed it myself - took most of the day! An experienced Mechanic would have likely had it fixed in under a 1/2 hour and they could have billed me for 4 hrs. and I would have been happy. Not sure how they define service.

I can only Raye 1 star, due to them being busy and shutting down til Jan. I ha e never been and would may change my review if I ever go there

Service is excellent. West Lakes goes above and beyond expectations. Competitive prices and great service!

The our experience has always been great No problems