Rome Jewelers - Lebanon, Ohio

Matthew G.

The Lebanon, Ohio location is fantastic! They did a great job with our wedding ring! The communication along with the customer service is spot on. Highly recommend.

Bonnie C.

The service here is stellar. After coming up empty handed when out shopping, I decided to check out Rome Jewelers for the first time. I called and spoke with Sonya who was very helpful in getting the information I was looking for, and assured she could assist me with my jewelry needs.

When I arrived Sonya and Lori were wonderful. This location is great and very friendly. I was able to check out everything I wanted to and purchase without any waiting or hassle. I was also shown some great gift ideas for my family.

I called Sonya a couple of days later to ask a question. Surprisingly she knew immediately who I was. Everyone at this business seems focused on building relationships.
Rome Jewelers will be my jewelry destination!

steve P.

Recently took a silver and gold coin collection in for appraisal at the Lebanon store. Was given an appraisal price. Took it to another commercial dealer and was given a price almost double the Rome appraisal. It's always prudent to get a second opinion.

wdrebeltrucker

Recently sold them some silver bullion was very happy with the price. They are very friendly and professional will do business with them again

Steve L.

Had a very nice collection. Owner was very nice and discussed coins with show of knowledge. Another customer came into the store and he left his daughter to wait on me. I had a question on price of three items. She took them to the owner and he gave me a very fair price on those coins. I then found three other coins I was going to buy, but one had two different prices on it. Granted the difference was only a dollar, but the daughter told me the higher price was what she was going to charge me. I said no, it is marked lower, and I was willing to pay that. She said NO, she would put it in a new flip with the higher price. At that point I couldn't trust anything she said, so I told her I was not interested in any of the coins. I told the owner that he had a missed marked a coin and I was sorry I couldn't do business with them and left the shop. So for one dollar, they lost a sale that could have been more than that. Changing prices or crossing out a price right in front of someone ready to buy isn't really good business.

Three years ago I wrote a 1 Star review on Hallmarked Jewelers, and it was not kind, but correct. Last fall I was in the city again, and just happened to walk by what had been Hallmarked Jewelers, it was now Rome Jewelers. I thought, I have some time, I'll at least stop and see what they had and IF they were different than Hallmarked. I was very suprised, I met a young man by the name of Marc Sodini, he said he was just filling in that day, and I thought, here we go again. The more I talked with him, he explained that he had read my review of Hallmarked. He was pleased that I came in again, and this time to visit Rome Jewelers. As we talked, he told me that he was the Vice-President of the company. I was surprised that a vice-president was filling in, but he said it needed to be done, so he did it. Great attitude, I was just sorry he did have anything that I was interested in, that day. Since that time, he and I have talked with each other over the telephone. I am very impressed with him and his organization, that is why I have changed my rating to 5 stars. I will deal with Marc and Rome Jewelers again.

Ryan D.

Absolutely amazing customer service!!! I bought silver and the sales person was very knowledgeable and nice and patient. She helped me make my decision on what to purchase. Overall it was an amazing experience and I will definitely be back!

Madison M.

I had a necklace pendant made out of a diamond from my engagement ring, and Lori was amazing! She was extremely helpful while I selected a style/chain! Will definitely return for more pieces!

Karen A.

Repaired a silver chain. Looks great!! Also purchased a beautiful Kendra Scott necklace for my daughter. Only place in Lebanon to buy Kendra!! Great service, great prices.