Josephs Jewelers - West Des Moines, Iowa

Alec Lessner

I am normally not the type of person to leave a business review, but the team at Josephs went above and beyond for me and my fiancée in a time of need.

For my proposal, the team at Josephs resized a family ring and updated the head - my fiancée loved the final product.

The ring ended up running a little large, so we brought it back in to be sized down. A few days after dropping the ring off, my fiancée experienced a loss of an immediate family member. We booked flights to go join her family with a same day evening departure. I knew that she was missing her ring and offered to go pick it up, even though we had several days until it was supposed to be ready.

I talked to Jodie and explained our situation. I told her that we would be happy to take the ring back in its current condition and finish the resizing once we came back to Des Moines. Instead, Jodie expedited the process and had us return before our evening flight to pick up the ring, which was ready and newly polished.

While the next couple weeks were very difficult for us, my fiancée was able to take comfort in having her ring on her finger and share the joy of our engagement with family that gathered for the wake and funeral. Words can't properly express my appreciation to Jodie and the team that allowed her that reprieve during one of the most challenging experiences of her life.

We will be returning to Josephs for custom bands and all of our future jewelry needs.

Erin Wilcox

Joseph’s has done it again! We worked with Tristin to upgrade my wedding ring, she listened to our needs and showed us the perfect stone for my band. She updated us throughout the process and was patient with my non stop calls asking for updates. ? We had an incredible experience and the ring turned out perfect!! We are customers for life!

Kylie Idso

This is my go-to jeweler after my consistent cross-country moves. The staff is friendly, attentive and genuine. They want to make sure you get exactly what you want. I have bought items from under the case, the estate case and had items made by the bench jewelers. I am always amazed by the craftsmanship, and will continue to be a customer for my lifetime. They are so knowledgeable and always lay out options for you. They do not push you into a higher price point, or rush you into making a decision. They are always willing to give budget-friendly options to make sure you are satisfied. I refer all family and friends here, and will continue to do so. Thanks Josephs!

Stalin Somarriba

I was able to replace my wife’s ring with the help of Todd. My wife lost her ring this time and I was able to order the replacement without stepping foot in the store. They did the same for my ring when I lost it. Very friendly and hepful!

Spencer Pearson

Joseph’s was fantastic. Everyone I worked with went out of their way to ensure I had the best experience in buying the engagement ring for my fiancée. I worked with Todd and he was excellent. Very thoughtful in helping to pick the ring that both her and I wanted, ensuring I had incredible customer service throughout. Todd and the whole team were communicative and easy to reach which made the process very smooth. I’d highly recommend going to Joseph’s.

Kaley Christianson

Highly recommend Josephs, especially sales associate, Mikell! Mikell made shopping for our engagement and wedding rings an easy and pleasant experience. We live in Colorado and it was special for my husband and I to purchase our rings at Josephs because my in-laws purchased their wedding rings at Josephs over 35 years ago. Mikell took time to get to know us, helped us select our rings based on what we truly wanted, and accommodated our limited time to visit the store when we were in Iowa.

We get so many compliments on our rings and we will always return to Josephs for our jewelry needs!

markstewis2coo

Casey, was a complete pleasure to work with. Very intelligent with product knowledge, great sense of humor, and attentive to customer needs. Walked in to look, walked out with my wrist a little heavier! Thanks for the assistance, I will be back!

Michele McCarty Woods

Faith was kind , thoughtful and very patient . I wasn’t sure what I wanted and as I fumbled with my ideas she found exactly what I was looking for !Thank you Faith !