Henson Chrysler Dodge Jeep RAM - Madisonville, Texas

Maria M.

es muy bonito el lugar donde estan

Claude M.

I can’t say enough good things about all my experiences with Henson’s. I have always been treated with respect and kindness by everyone I encountered. My service guy, Rey, is one of the best in the business. He has always answered my questions in a manner that I understand. Lets me know the status of my vehicle me entire visit. And who don’t know Kristi Williams. She is a beaming ray of sunshine. Always checking to see if you are taken care of or have any concerns. The sales staff even interacts with the service customers. Your business is fantastic and I’m a customer for life. Keep up the amazing work you currently do. I always recommend y’all to anyone who wants to purchase a vehicle or have one serviced. Thank you!

Marvin C.

Henson Dodge went up and above in facilitating the purchase of my 2025 Jeep Wrangler. Josh Dearmore did an exceptional job putting the deal together. Highly recommend Henson Dodge.

Launnie D.

I ended up stopping by at 4:30pm because I did not realize my oil had reached its “end of life” as I was headed to a baseball game an hour and a half away. They were able to get me in and out in a half hour. I am forever grateful for the expeditious service, and the amazing customer service Sergio is the man to save the day!!!! Thank you!!!

Brenda F.

I have been looking at the Jeeps for quite a few months, and I had a Toyota tundra that I wanted to use as a trade-in Henson Chrysler Dodge made that experience and dream come true for me with so much ease, and I could not be happier.
Alex Was my very kind, considerate, respectful salesman, and working along with the rest of his team, pulled it together for me.
Eileen Financial management was also kind, considerate and respectful to make this happen for me.
There was also a young man by the name of Justin, who I believe upper management in the sales department also made this happen.

My goodness I feel like I’m giving a speech at the awards on TV 🥳

I was able to do all the paperwork and give all my information over the phone and have it delivered. I don’t think you can get any better from a dealership .

Sometimes you just have to downsize in life when all the Bigger things just don’t suit your needs anymore. I will miss at 2015 Toyota tundra, beautiful blue however this 2024 Jeep wrangler, red two-door sport will ease those memories as I make new ones…
Here’s the new beginnings as we say for 2024. Thank you again and since Alex , Justin, Eileen, and all the others and the driver Mike as well.

Justin T.

BEWARE OF THIS DEALERSHIP
Since the new owners took over they have been nothing but awful! You can really tell the henson’s don’t own this anymore.
I’m writing this to warn everyone about this dealership. I’ve always done business locally and chose Henson because I heard good things. Boy was I wrong. I’ve owned my jeep for about 2 years now and I’ve had to have it serviced by them multiple times for the same issue.
I’ve had a constant issue with my motor overheating and every time it’s done it I’ve brought it to them. They changed multiple parts and at one point called me after months of it being in the shop to tell me my radiator hose is dry rotted and collapsing; only for me to show up to get my vehicle to have the mechanic come up to me and apologize for poking a hole in the hose. THEN tried to sell me a new one.
Now I’ve come back for the 3rd time this year from it overheating and they tell me oh yeah man! We will make sure this is taken care of. Well they call my warranty company to tell them what’s broken and it’s of course the same parts they already replaced so the warranty won’t cover it. So they beat around the bush and try to get the parts covered for free in other ways of course. That didn’t work so now they have told me I have to replace the entire engine and they aren’t gonna cover it! Come to find out they have had my motor open to the elements and rain has gotten all in my motor so now it’s hydro locked! I now have to look elsewhere to get a new motor which will cost me thousands.
To think I really went out of my way for this dealership only because they’re local and I wanted to support them.
Do better Henson.
Sincerely,
A very unhappy customer.
(Attached are several pictures from different days of my jeep sitting in the rain. It has a vented hood so the water just goes right through. Covered in rust and hydrolocked now.)

Tom B.

Everything from start to finish was excellent!! Couldn’t have asked for a better experience. Our Sales person Haley was awesome!! Would recommend Henson to everyone!! The Lady in the finance department was the best ever!!

Billy C.

Henson Dodge had the best Service manager I’ve ever dealt with, Rey. He is quick, decisive and always pleasant. Their attention to detail is noticeable at once. The only complaint I ever have is add-on item that is not quoted when you ask a price, or see one on Henson’s ads. They add on a bout 3% for shop use, and more for credit card use. Since an an oil change is almost $100, that seems excessive . But the Service Manager is great!