H & W Powersports & Marine - Marshall TX - Marshall, Texas

Vern C.

I just recently moved to Texas from California, my bike\scooter was WAY over due for service, I had driven by the place several times since being here in Marshall. So I stopped by and inquired about servicing my ride, also needed a front tire, in which they ordered that day, once the tire came in. I inquired in how long it would take, and will it get done today?.

I was informed sure bring it in and were get it done, it took just about 2 hrs. for the service, where as the dealer where I moved from had taken up to 6 hours to get done, and they charged more.

This dealer prices are good, the service was excellent and it was even better with there customer service that Kirk (Service MGR) and Jeff (Parts) I even was able to talk to the mechanic who worked on my bike, I should of gotten his name they were all on top of there job and customer service was excellent I will be a returning customer for all my service and repairs.

Keep up the great work, you guys are the best

Alex A.

I have bought from these guys for years , I will travel an extra few miles , it’s totally worth the professional experience, Kyle and his team do an exceptional job from sales ,finance dept. To customer service , my latest purchase with David LaRue was awesome he is very knowledgeable in the power sports and is a super awesome sales
Personality no rush , no push gives me all the details just makes the whole experience of releasing my $$ that much more enjoyable. 10 stars for this organization all the way 2024 Africa Twin adventure Sports

Kevin W.

Found their Honda Pioneer 1000-6 on marketplace. Made the deal by text and pics. Went to pick up a week later, and my salesman was out of town for the dealership. I had very nice gentleman ask me had I been helped yet, and I told him a young man was going to assist me shortly. He said he would help me (Kyle, the owner). He was extremely helpful and accommodating, and wasn’t afraid to get his hands dirty on making sure machine was serviced, cleaned, and loaded on my trailer. If you don’t give them a chance to sell you an atv, utv, bass boats, jet skis, tractors, etc., you might miss a good deal. I can’t say enough good things on everyone I encountered at the dealership. From the lady’s doing the paperwork, parts guys, service guys, sales people, to the owner, all professional friendly east Texas people. Give them an opportunity to serve you, you won’t be disappointed.

Liquid U.

Went to look at a bike I was interested in told them what a was willing to pay and was our the door with my bike n under an hour. No fuss no games just a trait deal. I worked with Bill who answered what he knew and wasn't afraid to say when he didn't know. I appreciated the honesty and strait dealing I would go back in the future if they have anything else I am interested in.

Jay J.

Highly recommend. Purchased a used ATV and wanted to get a full inspection including oil change new filters differentials checked and brakes checked. Contacted several other ATV repair shops within the area. Will not mention any names((Jack Rabbit) but one of them was a rip off shop. The guy quoted me $186 for an oil change. I had to ask him again to check the price quote because that was freaking outrageous and his reply was that's what everybody charges. $186 for an oil change said "jackrabbit". So I called H&W. The service manager was very professional and didn't try to take advantage or gouge me. I told him what I wanted to have looked at and what work I wanted done and he did exactly that. Didn't try to tack on a bunch of other garbage. I will be going back for more service or possibly purchasing a new ATV in the near future. Highly recommend Period

NacNancy

I love that it is a full service company. I purchased my jet ski there and I love that they keep the maintenance up. They are professional, easy to deal with, and listen to questions and concerns. Worth the drive!

Wes B.

Randy was a pleasure to work with. Every thing went quickly and easy. Boat was ready when promised and ready for the water. After sale Randy has reached out to double check that all is well and I am satisfied. He has been quick to find out info when I call or text. Refreshing in this day and time. Job well done H&W

Glenn S.

My experience with H & W has lasted for over 30 years. Lost count on how many machines. There’s a reason for this…HONEST COMMUNICATION and QUALITY PRODUCTS & SERVICE. Tried to shop around a couple of times only end up right back at H & W. The service department is sometimes a little slow BUT it’s fixed right when I get it back. This assessment is made with little use of the service department over the years however. I do my own regular maintenance and my machines just haven’t had many issues. H & W has earned the 5 star rating for me!