From the Vault Jewelers - Louisville, Kentucky

Hannah A.

I tell every single person looking for custom jewelry about this amazing place. My husband and I came to Graham and had my wedding ring and engagement ring designed. I had a very specific style I wanted that I couldn’t find anywhere. Graham helped me find my rough cut raw Diamond I wanted, and designed the set of my dreams. I get so many compliments on it, and I am just still in awe of it and how beautifully he created exactly what I was picturing. Everyone there is so kind and helpful, and when I hit my ring and damaged a side of it while working, they repaired it free of charge. What an incredible place. It’s been over 8 years since I’ve had it and not a day goes by that I don’t look at it and thank the universe that I found From the Vault. It’s a hidden gem. (Pun intended).

Emmie

From the vault is absolutely wonderful. They worked with me and my fiance on making a custom piece using some heirloom diamonds I had. I am so so happy with me engagement ring and can’t wait to be able to add my wedding band to my set. Both custom pieces were done in such a reasonable time frame, and we felt like we were able to have so much creative input. Rae is so great at custom work. We just love her and her ideas. Thank you guys for helping me to create my dream rings!!

Malkeet S.

Little John’s Derby Jewelry is a gem in every sense of the word! The cases are impeccably clean, and the entire store is exceptionally well-maintained, creating an inviting and luxurious atmosphere. Shopping here feels absolutely wonderful, thanks to their attention to detail and commitment to providing a top-notch experience. Highly recommend!

David B.

I’ve never been one to leave public reviews, but after a recent poor customer service experience, at another establishment for a completely differing matter, coupled with the SUPERB experience I had at From The Vault Jewelers, I thought it worth my time to share with my fellow Louisvillians. Hopefully, it will positively influence others to frequent and patronize this locally owned jeweler. I’m always supportive of local Kentucky businesses.

I had a special belt buckle which I wanted to get engraved with my initials inside an outline of the shape of The Commonwealth of Kentucky. Additionally, I wanted it to match the font and size of a slim hip wallet (shown in photo) which my brother gave me as a gift. I took the buckle to a few different establishments but never felt quite confident they could accomplish what I wanted. After conducting additional research I came upon From The Vault and met with Sheila Newton, proprietress. Sheila is British born and has a lovely accent, with a firm, yet charming, stiff British upper lip. She thoroughly explained my options, provided frank warning — I always appreciate straight forward direct information — about possible negative consequences of engraving, and believed lazer (British spelling, of course) would be the best option. She had the jeweler, Mr Graham Newton, who’s exceptional and highly accomplished in his field, contact me furthermore about the buckle. Graham holds several jeweler and precious stone certificates: GIA, GD, AiSCVIM. AVS-GJV, AiC. Best of all though is his dedication, communication, intelligence, and above all his craftsmanship. He emailed me after matching the EXACT font style and size from the monogrammed wallet. Additionally he found a more than suitable outline of Kentucky, which included small details, yet still looked clean on the buckle. The map Graham selected even included the notch where the old historic Dueling Grounds horse racing track makes a small notch in the boundary due to a map surveying error.

The buckle turned out just sublime. Plus, Sheila even gave me a nice little back to store it in. I get nice compliments on the buckle, and now on the engraving, on a regular basis. I’m most pleased with the results.

I only wish all other businesses — heck, I’d settle for half — were run as well From The Vault Jewelers. Highly competent, courteous, thorough communication, timely, and just plain old impressive work product. Couldn’t ask for more. If I’m ever foolish enough to get married, From The Vault Jewelers is where I’ll have my mother’s engagement wedding ring refitted and resized.

Thank you kindly Sheila and Graham!

Taylor H.

I received an engagement ring from my dad with the center diamond taken out, we took it here to have it replaced so my fiancé could use it as my engagement ring. It turned out beautiful. They were so helpful and timely. I love it.

Nick B.

I’ve taken multiple pieces of jewelry to FTV for repair, and they are always affordable and prompt. I recently went to them with an idea for a custom wedding gift, and Rae was able to work with me to get an amazing piece that matched my vision and fit within my budget. Per usual, the whole staff was friendly and had everything ready to go without any delay. Very easy to trust them with your business!

Michelle B.

Love this jeweler! They remade an old ring into a beautiful pendant necklace. Also excellent customer service and pricing. Rae was very helpful and offered suggestions for how to fashion my design. This feels like an honest, family owned business. And nice new pieces in their store.

Kristen M.

This place is absolutely wonderful! Good prices on diamonds and great service! Had a custom ring done using my grandparents wedding ring diamonds ( the rose gold ring pictured). Do not overlook small jewelers! This is a very good place!