American Hero Clothing - Larchwood, Iowa

Brittany E

I have been ordering from Michelle for about 5 years now. Her stuff is always high quality and always worth the wait. I can tell she works incredibly hard! I had one product that did not ship but the rest of the order did so she emailed right away and refunded me. I just ordered another round of shirts and I'm super excited!

Venetia Watters

I ordered a sweat set in August of 2022. I have sent several emails over this ridiculous amount of time, just receiving the general email back. Obviously, I am a patient person, but I would like some resolution to this. Honestly, I didn't want to give you a bad review. I had ordered before with no issues. But, this is ridiculous.
Edit: I emailed ,again after this post and I actually got an answer directly from Michelle and she apologized profusely. She is going to send me my order.
Edit: Yeah, I still haven't received my order. I am going to keep pursuing this til either I get my money returned or I receive my order.

Jessica Partlow

I have loved every piece of clothing I have purchased from this company! This is a small company that custom produces all their orders. They work day and night to provide you with an amazing experience. When you order from them, you agree that you understand that your item is made to order and will not ship until a certain period from the close date of the order. Often times Michelle orders shirts in from suppliers, and if she doesn't have enough pre-orders, she's unable to order and produce, due to the expense. She's running a business, and just like any business owner, wants to profit from that business, while still keeping products reasonably priced for the consumer. She is open and up front when there are delays in shipping and production. The negative reviewers must not understand that LIFE HAPPENS! Michelle is currently dealing with some serious family health/life situations. This is literally a two woman business, and family has to come first. I think the negative reviews are very unfair given the nature of her life situation. I've order tank tops and a custom made apron that are high quality and my favorite, comfortable, go to pieces. If you want to support a small business owner, this is the company to go for!

Yvonne Williamson

Michelle and her girls never disappoint!! They provide amazing customer service. Their products are always the best quality. If you find a flaw it's corrected to the best of their ability. American Hero Clothing not only describes her customer base, but her quality of clothing and her brand. Michelle and her girls truly are heroes!

Cindie Figgatt

If I could give negative stars I would. I am writing this review in January 2023 - I placed an order in February 2022 for some Harry Potter themed t-shirts. Michelle reached out to me via email soon after to let me know that she was not allowed to make the shirts and asked if I would be okay with a store credit. I agreed to take the credit but when I checked my account it was for less than what I paid for the shirts. I then attempted to contact Michelle multiple times to get the credit corrected but it was not until July 2022 that she finally responded and corrected the mistake.

After the correction to my credit was made in July 2022, I then placed an order that same month with my credit and also ordered additional items. I HAVE YET TO RECEIVE THEM and it is January 2023! I have tried to reach out to her via email on multiple occasions and only get an automated response. My facebook messenger messages are ignored and any comments I make on any posts in the American Hero Clothing group are removed.

To say I am frustrated, is an understatement as the amount that I have paid for merchandise that I have NOT received is over $100. I have been more than patient with shipping guidelines and waiting for email responses. I NOW WANT A REFUND FOR MERCHANDISE I PAID FOR ALMOST A YEAR AGO AND HAVE NOT RECEIVED!! I am mind blown at the lack of customer service and communication. I would NEVER EVER treat my customers this way. If I can keep more people from going through this I will, so I will continue to post negative reviews anywhere I can until I have been refunded for merchandise I have not received.

Sarah Frank

I absolutely love the products I have bought over the years! They always pick the highest quality materials for their custom shirts and their customer service is unmatched! I still don't know how they do it being such a small shop!

On one of my recent orders, they shipped only part of my order because they discovered that one of the shirts they were working on for me had a small hole in it. They ordered a whole new shirt for me to ensure that I received top-notch quality! I was floored by just how much they cared about that ONE order out of the hundreds they have to work through! But that's just how they are! They do all they can to put their customers' satisfaction as a priority, and because of that, they will continue to receive my business for years to come!

Amber Busch

AHC is a family-owned small business and one that is built on quality merchandise at affordable pricing. Everything I’ve ordered from Michelle, has always been high quality with accurate fit and well worth the money I’ve spent. Her prices are a little higher than other companies, but let’s be honest, you get what you pay for and I prefer to pay a little more for a quality item that will last. I’ve been a customer of Michelle’s for 5 years and she has yet to let me down! Thanks for always taking pride in all of us customers! You do a wonderful job! ❤️

Morgan Brown

I love Michelle and Heidi’s designs and the clothes they pick. They pick nothing but high quality clothing and always do an amazing job. They have the biggest hearts and is always giving back and helping those in need. One of my favorite vendors!!!