Better Built Trailers - Grainfield, Kansas

Susanna Schmitt Williams

Had our tongue jack go kaput on our camper while passing through. Stopped here to see if they had a replacement. Not only did they have a replacement but they also did the install for us. Super appreciative of their dropping everything to assist us.

Terry T

While staying at an RV park in Oakley, KS, I found the leaf spring equalizer on our 5th wheel trailer was broken. I couldn't take the broken part out but Jaron ( I believe that's his name) looked at the photos of the equalizer and sent me away with a pair that should work. They did/do work! I was able to get the equalizers on the trailer changed out and we headed to Missouri the next morning. Thanks !
They have A LOT of Polaris for sale too !!!

Riley Shay

I did not have a good experience at Better Built Trailers. Their customer service is terrible!

I needed a Ranchhand grill guard for my family vehicle and asked them to order it in January. They forgot to order it, not once but twice! When it finally arrived in August, they were very unhelpful in scheduling the installation, and even cancelled my first appointment the night before. They finally got it installed, not at my convenience, but they got it done. Finally, they told me that they would turn off the front parking sensors, but they failed to do so.

Overall it was a very frustrating experience. I'm generally a very understanding person, but this was just way too much. I plan to buy many more Ranchhands, but never again from Better Built Trailers.

JLF

We were traveling in an RV and blew a tire and wanted to get the four tires replaced before we drove home. These folks had the tires in stock when no one else did... which is really important in this area. Also they replaced the tires while my insane dogs barked. Got us out in under an hour. They were just really friendly and helpful... helped me back the RV in... tightened the axel... top notch place. Good price too, I thought.

Kathleen Wendland

I have only visited Better Built Trailer once. I was 3 hours from home when my trailer axle went kaput. It was a Friday afternoon. These guys got me in, fixed me up and I was on my way. They went above and beyond for me. I would recommend them to anyone who needs work done. Great people, superb service!

Emily Mcconnell

Awesome place! Fixed our trailer tires in no time! And now we’re back on the road. Very friendly and helpful! Even though it was their lunch time! So appreciative

Laurel Burbrink

Found ourselves in need of a mower after ours bit the dust and Better Built Trailers came through for us. Even though we are half way across the state they delivered our new Hustler mower within the week. Our new Hustler mower makes mowing fun and the family fights over who gets to mow now! ?

Brian M Falls

We found ourselves in need of a trailer to transfer a load from another trailer in the middle of nowhere (a.k.a. Grainfield Kansas). We didn't arrive in Grainfield until late in the afternoon. We were given a fair price for our trailer and a great deal on a heavier duty trailer. Not only did we have a good buying experience, we were BLESSED with help in transferring the load. For two hours, the owner and three of his employees helped us unload and load from one trailer to another. One of those hours was past business hours. The owner paid his employees the overtime to help us finish the process. Who does that? If I EVER need another trailer, I'd drive the 600 miles back to Grianfield to buy one from these guys.