Walgreens - Newton, Kansas

Michelle L.

I had been sitting in pharmacy drive thru for 10 minutes. It turned 1:30 while waiting. The car in front of me pulls away, I pull up and wait thinking someone would at the very least come on to say they are leaving to lunch. Complete silence. Everyone inside was gone to lunch with 3 vehicles still waiting in drive thru. Tried calling in to the stores Management but no one answered the store phone. Absolute nonsense happening at this store. Horrible customer service.

AC Buller

The pharmacy drive thru is ridiculously slow and the lines are always long. If my insurance covered somewhere else, I wouldn't be sitting in this line.
And they're always out of stock!

John William

This place is TERRIBLE! Don’t expect competent help if you have prescription questions or need a refill. It’s the same building, same computer system, but three employees will give you three different answers. If you must stay with Walgreens, I highly recommend driving to a different location outside the Newton city limits. But if you have a decision which pharmacy to use, stay as far away from Walgreens as you can.

Quette Christiansen

Employees are Always polite and willing to help and the store is clean and well kept. A peaceful place to shop.

Sierra HAZE

Showed up to pick up my photos that said they were ready. The female manager redirected me from the photo counter to the register. However, the cashier was clearly backed up with customers, and the manager just walked away. They couldn't find my photos although the order in their system shows ready. Which is okay, it happens. The cashier started the reprint process. I'm just upset at the lack of customer service and effort to assist from the manager. She could've helped find my photos for the cashier or jumped on the register for the cashier. But instead, she passed me off and walked away. Leaving the cashier with me and a line of 3 patient customers. Not a very good manager. Seems like the cashier is taking the brunt of the work and should be the one getting paid the big bucks. Naomi, you are awesome, and thanks for your help. Female manager, do better for your employees. There's no reason you couldn't have helped her.

Larry Love

Don’t count on them to have your prescription filled in a timely manner. Can take over a week to get. They have done this same thing time after time for over an year now. I’ve try to be patient but have had it. My insurance made me stop using Dillons. Wish I could go back to them.
Not going to use them anymore. After I get my last prescription fill hopefully first part of next week. If they get in so I can get it finally.

Jeanne H

It is a fine store. It has a little bit of everything. Cashier's are very friendly

Debbie Wyrick

Very clean Walgreens store. I'm especially impressed that disinfecting wipes were and still are, available and at the front of the store. Plus, they're never out of those disinfecting wipes, and neither Walmart or our 2 grocery stores here, keep those well-stocked for customers to use on their hands and shopping carts. Walgreens was one of the first stores to respond to the covid19 pandemic appropriately, and staff wore masks earlier than other local businesses here, did.

Most of the store staff at this Walgreens, are friendly and helpful. What I'm most impressed by, is the pharmacy staff. I have several med allergies. They always make certain that anything I'm prescribed, won't cause any problems. It's amazing (in the worst way), how many ER doctors, and other pharmacies, don't pay close enough attention to med allergies! But this Walgreen's pharmacy, consistently has done so. They're also great at explaining, (in detail), any medications I haven't taken before. Also, I usually pick up my RX's at their drive-up window - but a couple of months ago, I had car problems so I couldn't get there to pick up my meds. I called them, and paid my co-pay over the phone with my debit card, and they mailed my RX to my house - at no cost to me. I couldn't be a more satisfied customer of this pharmacy - I won't get my prescriptions filled anywhere else. They're awesome!!!